Jerzy Link

An analytical and innovative technology manager with 15 years experience in the media and consumer goods distribution industries. A person of integrity, with a proven ability to manage CapEx/OpEx budgets, implement processes which decrease costs, improve efficiency and grow businesses. Experienced in developing a culture of high quality service in the IT department. I’m looking for a position with a small/medium size company (50-500 employees) where I can use my skills and background to help a company reach the next level of success.

PROFESSIONAL EXPERIENCE
Craig Bachman, June 2009 – March 2010
$10M Home and floral accessories distributor
Consultant

Accomplishments:
• Integrated Oracle based Enterprise Resource Planning (ERP) system.
• Developed Oracle metadata tables which eliminated the need to invest in $175K of software modifications.

Focus Products Group, July 2002 – May 2009
$250M consumer packaged goods distributor
Director of IT

Responsibilities:
• Evaluated strategic projects and advised senior management on technology direction
• Accountable for staff hiring, training and performance evaluation
• Provided IT support across ten (10) facilities
• Oversaw reliability, stability and security of business/technical systems; including capacity planning and disaster recovery planning
• Maintained relationships with external technology providers

Accomplishments:
• Grew technology and network infrastructure from single location to ten (10) over six (6) years’ time.
• Integrated company acquisitions (fourteen - 14). Focus grew from $40M to $250M in sales during this time, while the user base grew from 40 to 200.
• Researched and partnered with IP Telephony vendor for implementation of VoIP phone system, which reduced annual telecomm costs by $60K, which enabled call center capabilities across geographically dispersed locations.
• Transitioned heterogeneous Wide Area Network (WAN) to unified MPLS topology resulting in $10K of annual savings and a stable network backbone.
• Cut server hardware maintenance costs by 45%.
• Consolidated billing for maintenance of networking hardware providing for easier administration and manageability.
• Championed development of Business Continuity (BC)/Disaster Recovery (DR) plan, including performance of a business impact analysis (BIA).

Independent Direct Distributors, February 1996 – May 2002
$10M National distributor of customized media programs
Senior IT Manager

Responsibilities:
• Supervised desktop support technician
• Managed three (3) server network

Accomplishments:
• Managed consolidation and conversion to a turnkey distribution management system (Informix database/HP-UX operating system) from 2 different DOS/Novell based Accounting packages (Great Plains) in eight (8) months.
• Developed new business processes as a result of the transition to the new DMS.
• Directed computing and telecommunication infrastructure installation in new location – included network wiring, installation of PBX phone switch, moving all server and desktop hardware.
• Implemented WAN connection between main office and West Coast warehouse.

EDUCATION
Completed ITIL V3 Foundation training class
MBA - Marketing (Finance minor) DePaul University, Chicago, Illinois
BS Mechanical Engineering (Math minor), University of Illinois

TECHNICAL EXPERTISE
• Systems: Windows 2000/2003 server, UNIX, IBM AIX, HP-UX, HP-Compaq, IBM p-series, HP workstations, Citrix, Citrix Access Gateway, Sonicwall, Cisco Call Manager, Unity, PIX/ASA firewalls, POE network switches, routers and wireless access points, LXE barcode scanners, Zebra label printers, VoIP, Dell PCs/laptops
• Databases: MS-SQL, Oracle, Informix, ODBC database/table linking
• Software: MS-Office 2003 (Word, Excel, Access, PowerPoint), BakBone NetVault (backup), Symantec Backup Exec, Optio forms designer, Cognos Business Intelligence, Loftware Labeling
• Internet/Web: DNS domain configuration and administration